Official Policies

Terms, Privacy & Cookie Policy

Sri Suryakala Match Industries (SSMI) is committed to transparent business practices, dependable quality standards, and protecting the privacy of our clients and partners worldwide.

1. Terms of Service & Commercial Supply

These Terms of Service govern the inquiry, quotation, ordering, manufacture, and shipment of safety matches supplied by Sri Suryakala Match Industries ("SSMI", "we", "us", or "our") to international and domestic buyers.

1.1 Orders and Quotations

All quotations issued are based on current raw material pricing, currency exchange rates, and freight estimates. Formal order confirmation occurs upon mutually signed proforma invoice and fulfillment of advance deposit terms.

1.2 Quality Standards & Specifications

Every production batch adheres to rigorous single-strike ignition standards, strict head composition controls, and moisture-resistant packaging protocols. Customized branding, dimensions, and inner splint counts will strictly adhere to customer-approved specifications prior to bulk manufacturing runs.

1.3 Shipping, Export & Delivery

Export shipments are conducted under recognized Incoterms (e.g., FOB, CIF, CFR) as stated in the agreement. SSMI coordinates export documentation, hazardous materials transit certification compliant with maritime transport regulations, and factory stuffing.

2. Privacy Policy

Sri Suryakala Match Industries respects the confidentiality of all trade partners, prospective clients, and visitors to our website.

2.1 Information We Collect

We collect information voluntarily submitted via our contact forms, quote request submissions, email inquiries, or phone communications. This includes your name, business email address, contact phone number, company name, target destination port, and product requirements.

2.2 Use of Information

Your information is used solely to respond to your inquiries, prepare custom quotations, fulfill order logistics, and communicate regarding sample dispatches. We never sell, lease, or distribute your contact details to third parties.

2.3 Data Security & Confidentiality

Custom packaging artwork, brand trademarks, private label designs, and commercial terms shared with us are treated with strict industrial confidentiality.

3. Cookie Policy

Our website uses standard functional cookies and temporary session data to ensure smooth site navigation, responsiveness, and performance monitoring.

3.1 Functional Cookies

These cookies are essential for the website to remember user preferences (such as language selection and form inputs) and to navigate between pages without reloading errors.

3.2 Managing Cookies

You can adjust or disable cookie storage at any time through your web browser's privacy settings. Disabling cookies will not hinder your ability to browse our product catalog or contact our sales team.